Terms and Conditions

By using the CHUTE 9 site, you are consenting to the collection of information by CHUTE 9. If any changes to these policies occur, we will notify our customers by updating this section of our website. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. 

Our privacy policy, which sets out how we will use your information, can be found on our website. By using this Website, you consent to the processing of information as described therein and warrant that all data provided by you is accurate.

Preorders on Jeans

These are items that are not available and/or are currently sold-out from our physical/online shop.

Pre-order or back-order is placing orders in advance which requires a down payment from a client interested in purchasing the product.

Please make sure you have read and understood all the conditions written here before submitting your Orders.

Information
  1. Full payment is required when processing a pre order. 
  2. Once your order is received you will receive your confirmation via email
  3. Estimated time of Arrival is 3 weeks between date of preorder and arrival of stock.
  4. Shipping of items will be undertaken as soon as product is back in stock and orders will be processed according to time of order placement. 
  5. Pre-orders are non-transferable. All orders made shall ship directly to the person and address specified in the order form. We will not entertain such requests to protect the privacy and security of our clients.
  6. It is very important that you understand that there is a potential that your order cannot be fulfilled due to many factors outside of my control. In this case you will be refunded for 100% of your order including postage. 

The following Terms and Conditions govern all preorder sales of CHUTE 9 Jeans. By placing a pre-order, you agree to be bound by these Terms.

Pre-Order Process
  • To pre-order the Product, you must provide all necessary information accurately, including your name, contact details, shipping address, and payment details. 
  • Pre-orders are subject to availability and acceptance by the Seller. The Seller reserves the right to refuse or cancel any pre-order for any reason at any time.
Pre-Order Payment
  • You will be required to pay the full pre-order amount at the time of placing the pre-order, unless otherwise stated by the Seller. 
  • All pre-order payments are refunded through our returns policy, available on CHUTE 9 website at Returns and Exchanges.
Product Availability
  • The estimated shipping or delivery date for the Product is provided for your convenience only and is subject to change. 
  • The Seller will make reasonable efforts to fulfill pre-orders by the estimated shipping or delivery date, but delays may occur due to unforeseen circumstances.
Cancellation and Refund
  • You may cancel your pre-order and request a refund at any time before the Product is shipped or delivered.
  • To cancel your pre-order and request a refund, you must contact the Seller directly and provide your order details.
  • If the Seller cancels your pre-order for any reason, you will receive a full refund of the pre-order amount.
  • Refunds will be processed within a reasonable timeframe, but the exact timing may vary depending on your payment method and financial institution.
Product Specifications
  • The Seller will make reasonable efforts to ensure that the Product specifications, including size measurements, colour, and design, are accurately described
  • However, the actual Product may vary slightly from the specifications due to manufacturing processes or other factors beyond the Seller's control.
Limitation of Liability
  • To the extent permitted by law, the Seller shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the pre-order or purchase of the Product.
  • In no event shall the Seller's total liability exceed the amount paid by you for the pre-order.
Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of The Competition and Consumer Act 2010.

Amendments
  • The Seller reserves the right to amend or update these Terms at any time without prior notice.
  • Any changes to these Terms will be effective immediately upon posting on the Seller's website.

By placing a pre-order for the Product, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not place a pre-order for the Product.

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