Returns & Exchanges Policy
We want you to love your CHUTE 9 jeans! If for any reason you’re not completely satisfied, we’re happy to accept returns or exchanges under the following conditions:
Return Window:
- Returns are accepted within 30 days of purchase.
Return Condition:
- Jeans must have their tags attached.
- They must be free from marks, stains, or dust, including around the hems.
Return Shipping:
- Customers are responsible for covering the cost of return shipping.
Exchanges:
- If you’re exchanging your jeans, Chute 9 will cover the shipping cost for sending your replacement item.
How to Return or Exchange:
- Submit a return or exchange request using our online form.
- Follow the instructions provided to send your jeans back to us.
- Once we receive your jeans and confirm they meet the return criteria, we’ll process your refund or send your exchange.
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